CASE STUDY
QR-Based Player Feedback System
Structured feedback pipeline for ETG cabinets
Node.jsReactUnity
Player feedback on cabinets was collected verbally and informally. It was inconsistent, unauditable, and effectively unusable for compliance review.
I engineered a QR-triggered feedback workflow embedded directly in ETG cabinets and demo setups. A player scans and submits structured feedback, which lands in a pipeline as auditable records.
I also built an admin panel with automated Confluence sync, so feedback records flow into regulatory compliance reviews and player sentiment analysis without manual re-entry.
Highlights
- QR-triggered capture embedded in cabinets and demo setups
- Structured, auditable records suitable for regulatory compliance review
- Admin panel with automated Confluence sync
- Feeds player sentiment analysis pipelines